Global Multichannel Order Management Market
Global Multichannel Order Management Market was valued at USD 1.58 billion in 2021 and is expected to reach USD 2.7 billion by 2027, at a CAGR 9.34% from 2022-2027.
Multichannel Order Management (MOM) are business-to-business (B2B) software solutions designed for businesses and brands with a primary focus on online commerce. Multichannel Order Management provides a widely used manual ordering interface which can be used to handle refunds, place orders, and execute exchanges, and a variety of other order-related operations.
Market Drivers
Some of the major factors that are driving the multichannel order management market are the technological advancements which are related to the digital transformation going on in various industries, the increasing penetration of smartphones globally, increase in the number of internet users, and the adoption of multiple sales channels by various organizations.
Furthermore, increasing e-commerce and retail markets globally, the demand for MOM solutions is rising primarily for scaling all functions and orders at every granular level, which helps organizations form an efficient system optimization and organization.
Market Restraints
Security and privacy concerns can eventually cost a person significantly if their identity is stolen, not just in monetary terms but also in time spent having the issue straightened out. Multichannel order management requires enterprises to address security and privacy concerns.
Also, low amount of technical expertise can restrain the market growth.
Market Segmentation
The Global Multichannel Order Management Market is segmented into Component, Services, Deployment Mode, Organization Size, Application, and Vertical.
Based on the component, the MOM market has been segmented into solution, software, and service. The service segment is further classified into professional services, consulting services, integration & deployment services, training & support services, and managed services.
Regional Analysis
The Global Multichannel Order Management Market is segmented into five regions such as North America, Latin America, Europe, Asia Pacific, and Middle East & Africa.
The North American region is expected to dominate the Multichannel Order Management due to the faster adoption of advanced technologies in developed countries in the region; the US, Canada, and Mexico. Many multichannel order management providers are well represented in this region.
Key Players
Various key players are discussed into the Global Multichannel Order Management Market Report including: IBM Corporation, HCL Technologies Limited, Oracle Corporation, Salesforce.com, Inc., SAP SE, Zoho Corporation, Brightpearl, Linnworks, Cloud Commerce Pro Ltd, Freestyle Solutions, Inc., and others.
Market Taxonomy
By Component
By Deployment Mode
By Organization Size
By Application
By Region
Global Multichannel Order Management Market TOC
1 Introduction
1.1 Objective of the Study
1.2 Market definition
1.3 Market Scope
2 Research Methodology
2.1 Data Mining
2.2 Validation
2.3 Primary Interviews
2.4 List of Data Sources
3 Executive Summary
4 Global Multichannel Order Management Market Outlook
4.1 Overview
4.2 Market Dynamics
4.2.1 Drivers
4.2.2 Restraints
4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis
5 Global Multichannel Order Management Market, By Component
5.1 Y-o-Y Growth Comparison, By Component
5.2 Global Multichannel Order Management Market Share Analysis, By Component
5.3 Global Multichannel Order Management Market Size and Forecast, By Component
5.3.1 Solution
5.3.2 Software
5.3.3 Services
5.3.4 Professional Services
5.3.5 Consulting Services
5.3.6 Integration & Deployment Services
5.3.7 Training & Support Services
5.3.8 Managed Services
6 Global Multichannel Order Management Market, By Deployment Mode
6.1 Y-o-Y Growth Comparison, By Deployment Mode
6.2 Global Multichannel Order Management Market Share Analysis, By Deployment Mode
6.3 Global Multichannel Order Management Market Size and Forecast, By Deployment Mode
6.3.1 Cloud
6.3.2 On-Premises
7 Global Multichannel Order Management Market, By Organization Size
7.1 Y-o-Y Growth Comparison, By Organization Size
7.2 Global Multichannel Order Management Market Share Analysis, By Organization Size
7.3 Global Multichannel Order Management Market Size and Forecast, By Organization Size
7.3.1 Large Enterprises
7.3.2 Small and Medium-Sized Enterprises (SMEs)
8 Global Multichannel Order Management Market, By Application
8.1 Y-o-Y Growth Comparison, By Application
8.2 Global Multichannel Order Management Market Share Analysis, By Application
8.3 Global Multichannel Order Management Market Size and Forecast, By Application
8.3.1 Order Fulfilment
8.3.2 Inventory Management
8.3.3 Channel Integration
8.3.4 Workflow Automation
8.3.5 Integrated POS
9 Global Multichannel Order Management Market, By Vertical
9.1 Y-o-Y Growth Comparison, By Vertical
9.2 Global Multichannel Order Management Market Share Analysis, By Vertical
9.3 Global Multichannel Order Management Market Size and Forecast, By Vertical
9.3.1 Retail, e-commerce, and Wholesale
9.3.2 Manufacturing
9.3.3 Healthcare & Life Sciences
9.3.4 Food & Beverages
9.3.5 Other Verticals (Automotive and Pharmaceuticals)
10 Global Multichannel Order Management Market, By Region
10.1 Global Multichannel Order Management Market Share Analysis, By Region
10.2 Global Multichannel Order Management Market Share Analysis, By Region
10.3 Global Multichannel Order Management Market Size and Forecast, By Region
11 North America Multichannel Order Management Market Analysis and Forecast (2022-2027)
11.1 Introduction
11.2 North America Multichannel Order Management Market Share Analysis, By Component
11.3 North America Multichannel Order Management Market Size and Forecast, By Deployment Mode
11.4 North America Multichannel Order Management Market Size and Forecast, By Organization Size
11.5 North America Multichannel Order Management Market Size and Forecast, By Application
11.6 North America Multichannel Order Management Market Size and Forecast, By Vertical
11.7 North America Multichannel Order Management Market Size and Forecast, By Country
11.7.1 U.S.
11.7.2 Canada
11.7.3 Mexico
12 Europe Multichannel Order Management Market Analysis and Forecast (2022-2027)
12.1 Introduction
12.2 Europe Multichannel Order Management Market Share Analysis, By Component
12.3 Europe Multichannel Order Management Market Size and Forecast, By Deployment Mode
12.4 Europe Multichannel Order Management Market Size and Forecast, By Organization Size
12.5 Europe Multichannel Order Management Market Size and Forecast, By Application
12.6 Europe Multichannel Order Management Market Size and Forecast, By Vertical
12.7 Europe Multichannel Order Management Market Size and Forecast, By Country
12.7.1 Germany
12.7.2 France
12.7.3 UK
12.7.4 Rest of Europe
13 Asia Pacific Multichannel Order Management Market Analysis and Forecast (2022-2027)
13.1 Introduction
13.2 Asia Pacific Multichannel Order Management Market Share Analysis, By Component
13.3 Asia Pacific Multichannel Order Management Market Size and Forecast, By Deployment Mode
13.4 Asia Pacific Multichannel Order Management Market Size and Forecast, By Organization Size
13.5 Asia Pacific Multichannel Order Management Market Size and Forecast, By Application
13.6 Asia Pacific Multichannel Order Management Market Size and Forecast, By Vertical
13.7 Asia Pacific Multichannel Order Management Market Size and Forecast, By Country
13.7.1 China
13.7.2 Japan
13.7.3 India
13.7.4 Rest of Asia Pacific
14 Latin America Multichannel Order Management Market Analysis and Forecast (2022-2027)
14.1 Introduction
14.2 Latin America Multichannel Order Management Market Share Analysis, By Component
14.3 Latin America Multichannel Order Management Market Size and Forecast, By Deployment Mode
14.4 Latin America Multichannel Order Management Market Size and Forecast, By Organization Size
14.5 Latin America Multichannel Order Management Market Size and Forecast, By Application
14.6 Latin America Multichannel Order Management Market Size and Forecast, By Vertical
14.7 Latin America Multichannel Order Management Market Size and Forecast, Country
14.7.1 Brazil
14.7.2 Rest of Latin America
15 Middle East Multichannel Order Management Market Analysis and Forecast (2022-2027)
15.1 Introduction
15.2 Middle East Multichannel Order Management Market Share Analysis, By Component
15.3 Middle East Multichannel Order Management Market Size and Forecast, By Deployment Mode
15.4 Middle East Multichannel Order Management Market Size and Forecast, By Organization Size
15.5 Middle East Multichannel Order Management Market Size and Forecast, By Application
15.6 Middle East Multichannel Order Management Market Size and Forecast, By Vertical
15.7 Middle East Multichannel Order Management Market Size and Forecast, By Country
15.7.1 Saudi Arabia
15.7.2 UAE
15.7.3 Egypt
15.7.4 Kuwait
15.7.5 South Africa
16 Competitive Analysis
16.1 Competition Dashboard
16.2 Market share Analysis of Top Vendors
16.3 Key Development Strategies
17 Company Profiles
17.1 IBM Corporation
17.1.1 Overview
17.1.2 Offerings
17.1.3 Key Financials
17.1.4 Business Segment & Geographic Overview
17.1.5 Key Market Developments
17.1.6 Key Strategies
17.2 HCL Technologies Limited
17.2.1 Overview
17.2.2 Offerings
17.2.3 Key Financials
17.2.4 Business Segment & Geographic Overview
17.2.5 Key Market Developments
17.2.6 Key Strategies
17.3 Oracle Corporation
17.3.1 Overview
17.3.2 Offerings
17.3.3 Key Financials
17.3.4 Business Segment & Geographic Overview
17.3.5 Key Market Developments
17.3.6 Key Strategies
17.4 Salesforce.com, Inc.
17.4.1 Overview
17.4.2 Offerings
17.4.3 Key Financials
17.4.4 Business Segment & Geographic Overview
17.4.5 Key Market Developments
17.4.6 Key Strategies
17.5 SAP SE
17.5.1 Overview
17.5.2 Offerings
17.5.3 Key Financials
17.5.4 Business Segment & Geographic Overview
17.5.5 Key Market Developments
17.5.6 Key Strategies
17.6 Zoho Corporation
17.6.1 Overview
17.6.2 Offerings
17.6.3 Key Financials
17.6.4 Business Segment & Geographic Overview
17.6.5 Key Market Developments
17.6.6 Key Strategies
17.7 Brightpearl
17.7.1 Overview
17.7.2 Offerings
17.7.3 Key Financials
17.7.4 Business Segment & Geographic Overview
17.7.5 Key Market Developments
17.7.6 Key Strategies
17.8 Linnworks
17.8.1 Overview
17.8.2 Offerings
17.8.3 Key Financials
17.8.4 Business Segment & Geographic Overview
17.8.5 Key Market Developments
17.8.6 Key Strategies
17.9 Cloud Commerce Pro Ltd
17.9.1 Overview
17.9.2 Offerings
17.9.3 Key Financials
17.9.4 Business Segment & Geographic Overview
17.9.5 Key Market Developments
17.9.6 Key Strategies
17.10 Freestyle Solutions, Inc.
17.10.1 Overview
17.10.2 Offerings
17.10.3 Key Financials
17.10.4 Business Segment & Geographic Overview
17.10.5 Key Market Developments
17.10.6 Key Strategies
